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Health: A new national campaign to better understand care

2026-07-30

Health: A new national campaign to better understand care

The FPS Public Health is preparing to launch a major national campaign in Belgium. The main objective is to improve "health literacy," which is the ability of every citizen to understand medical information in order to make informed decisions regarding their own health.

At the heart of this initiative is the "Ask Me 3" method. This simple approach encourages patients to ask their doctor or healthcare professional three essential questions during every consultation. These questions help to better understand the diagnosis, the necessary treatments, and the reasons why this care is important.

The method is based on three key points: "What is my main problem?", "What do I need to do to treat it?", and "Why is it important for me to do this?". By using these tools, the FPS Public Health hopes to reduce misunderstandings between patients and caregivers, while increasing trust in the Belgian healthcare system.

This campaign is particularly aimed at people who sometimes have difficulty accessing health information or interpreting it correctly. By making communication clearer and more direct, the authorities hope to improve the overall quality of care and patient safety throughout the country.

Full details of this campaign will soon be distributed in hospitals, medical offices, and on official digital platforms. Health authorities invite all Belgians to adopt these tools to become more active participants in their own healthcare journey.

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