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Public Health: A new campaign to communicate better with your doctor

2026-07-22

Public Health: A new campaign to communicate better with your doctor

The Federal Public Service (FPS) Public Health is soon launching a major national campaign in Belgium. The main objective is to improve "health literacy," which is the ability of every citizen to understand medical information in order to make better decisions regarding their own health.

At the heart of this initiative is the method known as "Ask Me 3." This simple technique encourages patients to ask their doctor or healthcare professional three essential questions during every consultation. The idea is to make the dialogue more effective and reduce misunderstandings between medical staff and patients.

The three recommended questions are: "What is my main problem?", "What do I need to do to treat it?", and "Why is it important for me to do this?". By using these questions, the authorities hope that patients will feel more confident and better informed about their treatments or medical examinations.

This campaign is aimed at the entire Belgian population, as a better understanding of medical advice is a key factor for a quick recovery and better disease prevention. The FPS Public Health thus wishes to strengthen the partnership between patients and caregivers in all hospitals and medical practices across the country.

In the coming weeks, communication tools will be made available to help citizens adopt these habits. This approach is part of a broader desire to make the Belgian healthcare system more accessible and more human for everyone.

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