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Health: A new national campaign to better understand care

2026-07-20

Health: A new national campaign to better understand care

The Federal Public Service (FPS) Public Health is soon launching a new national campaign in Belgium. The main objective is to improve the "health literacy" of citizens, that is to say, their ability to understand medical information in order to make better decisions regarding their well-being.

This initiative is based on a simple and effective method called "Ask Me 3." This approach encourages patients to ask three essential questions to their doctor or healthcare professional during each consultation. The idea is to reduce misunderstandings and make medical dialogue more accessible to everyone.

The three key questions that patients are invited to ask are: "What is my main problem?", "What do I need to do to treat it?", and "Why is it important for me to do this?". By using these tools, the FPS Public Health hopes to strengthen trust between patients and caregivers.

This campaign is particularly important in a context where medical information can sometimes seem complex. By simplifying communication, the authorities hope that patients will better follow their treatments and avoid errors linked to a poor understanding of the advice received.

The campaign will be deployed throughout the country in the coming weeks. It is aimed at the entire Belgian population, regardless of age or state of health, in order to promote better health management on a daily basis.

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