More and more people are seeking help from artificial intelligence for mental health problems
Worldwide, around 40 million people are now using artificial intelligence (AI) to seek medical advice for mental health issues. This development shows that digital services are playing an increasingly important role in healthcare. Many of those affected see AI-supported programs as a low-threshold way to receive initial support.
Mental health is also a matter of great importance in Germany. In its regular surveys, the Robert Koch Institute (RKI) has observed a significant increase in mental health burdens among the population since 2020. The reasons for this are manifold, ranging from social changes to the long-term consequences of the pandemic.
Experts view the use of AI in this field with a nuanced perspective. On one hand, AI chatbots can be available around the clock and help people who, due to shame or a lack of time, do not want to turn to a doctor immediately. On the other hand, medical professionals warn that digital solutions cannot completely replace personal contact with therapists or specialists. A precise diagnosis still requires human expertise.
The integration of AI into the healthcare system therefore remains an important topic of discussion. While the technology facilitates access to information, the focus remains on quality assurance for digital counseling. For patients in Germany, it remains important to continue seeking professional medical help in the event of serious mental health crises.