Qantas Plans to Move 850 Jobs to India
Published
Australian airline Qantas has announced that it will outsource around 850 jobs from its local operations, with most of the roles being moved to India. The company says the change is part of its plan to reduce costs and improve how it runs some of its everyday services. The affected positions are mainly in administrative and customer-related work, which the airline will now carry out through outside service providers based in India.
For India, the decision means that many new jobs will be created in the country's growing business services sector, which includes call centres, data processing and back-office support. India has become a major hub for global companies that want to handle routine work at lower cost. Industry groups often describe such moves as a source of employment for young graduates in cities such as Bengaluru, Hyderabad and Pune.
However, the change also raises concerns in Australia, where workers and unions have criticised the plan. They argue that the job losses will hurt local families and that the company should focus on keeping work at home. Qantas has said it will support affected employees during the transition, although details about redundancy payments and timing were not fully shared in the initial announcement.
The move reflects a wider trend in which companies across many industries send work to countries with lower labour costs. As this trend continues, governments in several countries are likely to face pressure to respond. For now, the Qantas announcement is expected to bring more opportunities to India's service industry, while the debate in Australia about job security is likely to continue.
Sources: BBC
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