St James’s Hospital Looks for New Technology to Assist Patients
St James’s Hospital in Dublin is currently searching for new technological solutions to help patients who have little or no English. The hospital is looking for ways to improve communication between medical staff and patients who do not speak the language fluently.
This decision follows a busy year for the hospital’s translation services. Last year, St James’s Hospital hired professional interpreters 9,382 times to assist with patient care. The high number of requests shows how important clear communication is in a healthcare setting.
Hospital officials are now exploring digital tools that could provide faster support. By using new technology, the hospital hopes to make the process of explaining medical conditions and treatments easier for both doctors and patients.
While professional interpreters remain a vital part of the hospital’s services, the management believes that technology could help manage the high demand. This move is expected to save time and ensure that all patients receive the best possible care, regardless of their language skills.
The hospital has not yet decided on a specific tool, but they are currently reviewing different options. This project is part of a broader effort to modernize hospital services and improve the patient experience across Dublin.