New survey reveals: Israelis are dissatisfied with the treatment they receive in the healthcare system
A new survey recently published by Assuta Hospital presents a complex picture regarding the Israeli public's satisfaction with the public healthcare system. The study examined how patients perceive the service they receive and the attitude of the government authorities responsible for the sector.
One of the most concerning findings to emerge from the survey relates to the Ministry of Health. According to the results, the ministry ranked last in the 'compassion' index, with only 13% of respondents expressing satisfaction with the human and empathetic treatment they experienced from the government system.
The survey raises many questions among experts and professionals regarding how the system communicates with the public. While the level of medicine in Israel is considered advanced, it appears there is a significant gap between the quality of medical care and the patient's personal experience.
The survey's findings are expected to lead to discussions within the Ministry of Health regarding the need to improve service for citizens. The goal is to understand how the system can be made more accessible and humane for all patients in Israel.