EY Japan Launches New Service 'EY Studio+' to Support Enhanced Customer Experience
EY Strategy and Consulting Co., Ltd. has announced the launch of a new service in Japan called "EY Studio+." This service aims to improve corporate customer experience (CX) and, in doing so, support revenue growth.
In today's business environment, digitalization is advancing and consumer needs are diversifying. Many companies are striving to provide better services and experiences to deepen their relationships with customers, but many often struggle with finding concrete ways to achieve this. "EY Studio+" was created to solve these challenges for such companies.
Through this service, a team of experts analyzes a company's current situation to gain a deep understanding of what customers are seeking. Building on this, they utilize design thinking and the latest digital technologies to design new services and experiences that are attractive to customers. This allows companies to increase customer trust and aim for long-term revenue growth.
This service rollout is expected to be an important step for Japanese companies to enhance their competitiveness. EY intends to continue supporting the business transformation of Japanese companies by leveraging its global expertise.