Sompo Japan: Potential Leak of Approximately 60,000 Customer Records Due to Unauthorized Access at Outsourced Contractor
Sompo Japan announced on the 7th that an external company to which it outsources operations has suffered unauthorized access, potentially leading to the leak of approximately 60,000 customer records. The company is currently conducting a detailed investigation.
According to the announcement, the issue occurred when the contractor's system was subjected to a cyberattack. The information potentially leaked is believed to include customer names and contact details. Sompo Japan stated that it will contact the affected customers individually to explain the situation and offer an apology.
In recent years, cyberattacks targeting companies and their contractors have been increasing, and many businesses are rushing to strengthen their security measures. Following this incident, Sompo Japan plans to re-examine its management structure, including that of its contractors, and work to prevent any recurrence.
The company is urging customers who may have been affected by this incident to be cautious of suspicious emails and phone calls. Strict management of personal information will continue to be required moving forward.