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Return this product and do not use it

2025-06-18

Return this product and do not use it

The dm store chain in Austria announced the recall of the product "Balea Handserum Hyaluron" in a 75 ml package (GTIN code 4066447439946) after internal tests showed the presence of the fungus "Candida parapsilosis". The company confirmed that the product may be microbiologically contaminated with this fungus.

dm has posted notices in its branches to warn customers, stating that the health risk is low, but it may pose a threat to individuals with weakened immunity, as it could lead to potential health issues. Therefore, the company urged consumers to stop using the product immediately as a precautionary measure.

The affected product can be easily identified by the shipment number 58309 printed on the base of the package. Customers who purchased the product, whether opened or not, can return it to any dm branch for a full refund.

dm concluded its statement by emphasizing that product quality is a top priority for them, and it apologized to customers for the inconvenience caused by this action.

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