Association of Private Hospitals Proposes Mandatory Mediation Process for Medical Negligence Cases
The Association of Private Hospitals Malaysia (APHM) has proposed that a mediation process be made mandatory for every complaint related to medical negligence before any legal action is taken. This measure aims to resolve disputes between patients and hospitals in a more harmonious and effective manner.
APHM President, Dr. Kuljit Singh, stated that concerns regarding lengthy and costly court processes often become a burden for both parties. He believes that through mediation, the issues that arise can be discussed openly with the assistance of a neutral third party to find a fair resolution.
Furthermore, the growing culture of suing hospitals is said to put pressure on medical practitioners. Dr. Kuljit emphasized that this approach is not intended to prevent patients from seeking justice, but rather to ensure that the problem-solving process can be carried out more quickly without having to go through complicated trials.
This proposal is seen as a proactive step to improve the relationship between healthcare providers and the public. If implemented, it is expected to reduce the burden of cases in court and help hospitals maintain their primary focus on providing quality care to patients.
Overall, the APHM hopes that this mandatory mediation proposal can be considered by the authorities as a better alternative mechanism in handling medical complaints in Malaysia.