Bank Rakyat and Paysys Launch First Self-Service Payment Terminal
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Bank Rakyat has launched its first self-service payment terminal in collaboration with financial technology company, Paysys. This initiative aims to simplify customer transactions through a payment system that does not require assistance from counter staff.
The new terminal is currently located at Bank Rakyat's headquarters in Kuala Lumpur. With this technology, customers can perform payment transactions faster and more efficiently without having to wait in long queues.
This self-service payment system is a strategic move by Bank Rakyat to digitize their banking services. The use of this technology is expected to enhance the customer experience and reduce the workload at service counters.
The bank hopes that this facility will provide convenience to the public who frequently conduct business at their headquarters. This step also demonstrates the bank's commitment to supporting digital transformation in the financial sector in Malaysia.
Overall, the introduction of this terminal is a positive development for Bank Rakyat customers. If this trial is successful, it is possible that this self-service payment system will be expanded to other branches nationwide in the future.
Sources: Fintech News Malaysia
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