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Only 34 Percent of Ambulances Arrive Within 15 Minutes, Says Health Minister

2026-10-12

Only 34 Percent of Ambulances Arrive Within 15 Minutes, Says Health Minister

The Ministry of Health Malaysia (MOH) has revealed an alarming statistic regarding emergency services in the country. According to the Health Minister, only 34.1 percent of emergency calls were successfully met by ambulances within the target time of under 15 minutes for critical cases.

This data shows that the majority of patients requiring immediate assistance are still not receiving treatment within the stipulated timeframe. This delay poses a major challenge for hospitals in ensuring that critical patients receive early treatment, which is vital for saving lives.

Among the main factors contributing to this delay are severe traffic congestion in urban areas and a shortage of operational ambulances in certain regions. Additionally, the increasing number of non-critical emergency calls is also putting pressure on the existing ambulance service system.

The ministry is currently working to improve the emergency management system to ensure faster response times. Measures such as increasing ambulance assets and optimizing dispatch systems are being considered to enhance the quality of service for the public.

Overall, this issue demands serious attention from all parties to ensure that the national health system is capable of providing efficient services. The public is also advised to use emergency lines more responsibly so that assistance can be channeled to those who truly need it.

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