Healthcare innovator advocates for more humanity in digital care
The Dutch healthcare sector is facing a major challenge: how do we combine new technology with personal attention? Healthcare innovator Joris Janssen argues that digital care should not just be about efficiency, but primarily about improving the contact between doctor and patient. According to him, technology should strengthen the human element in healthcare rather than replace it.
In current healthcare practice, digital tools are being used more and more frequently, such as video calling with a general practitioner or apps that monitor health. Janssen emphasizes that these tools are valuable because they can reduce the pressure on hospitals and GPs. Nevertheless, he warns that healthcare should not become fully automated. He believes the human conversation remains essential for a patient's proper recovery.
An important point in his vision is that digital care must be designed with the user in mind. Many patients, including the elderly, sometimes find the transition to digital systems difficult. Janssen therefore advocates for user-friendly platforms that are accessible to everyone. When technology works simply and intuitively, healthcare providers have more time left for the patient themselves.
The discussion about digitalization is current in the Netherlands, now that the shortage of healthcare staff continues to grow. The government is investing heavily in innovation to keep healthcare affordable and available for the future. It is the task of healthcare institutions to find the balance between digital innovation and trusted personal care.
Ultimately, the goal of these innovations is to improve the quality of life. If digital tools are deployed in the right way, they can contribute to a healthcare system that is both modern and human. The coming years will show how this digital transformation further develops in Dutch practice.