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New Zealand Small Businesses Fall Behind in AI Adoption

2026-08-04

New Zealand Small Businesses Fall Behind in AI Adoption

A new report from MYOB reveals a growing gap in how New Zealand’s small and medium-sized enterprises (SMEs) are using artificial intelligence. While some businesses are quickly adopting new technology to improve their work, many others are struggling to keep up with these digital changes.

According to the study, the main reason for this gap is a lack of clear guidance. Many business owners say they want to use AI to save time and increase productivity, but they do not know where to start or how to use the tools safely. As a result, businesses that have already adopted AI are gaining a significant advantage over those that have not.

Experts suggest that this digital divide could affect the long-term success of local companies. Businesses that fail to integrate AI may find it harder to compete in a market where efficiency is becoming increasingly important. The report highlights that even small steps, such as using AI for basic administrative tasks, can make a big difference in daily operations.

To help bridge this gap, industry leaders are calling for better training and support for small business owners. They believe that with the right resources, more New Zealand companies can successfully use AI to grow their businesses and serve their customers more effectively.

In conclusion, while AI offers great potential for New Zealand's economy, many small businesses still face barriers to entry. Moving forward, providing accessible education and practical tools will be essential to ensure that all local businesses can benefit from the latest technological advancements.

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