Digital competence in the healthcare sector depends on age and support
Digital technology has become a central part of everyday life in Norwegian health and social services. The use of digital tools significantly influences how healthcare personnel document information, communicate with each other, and provide assistance to patients.
A new study shows, however, that digital competence among employees varies greatly. There are clear differences based on factors such as age, how much the technology is used in daily work, and the training that employees receive.
The results suggest that organizational support is crucial for healthcare personnel to feel confident with new systems. When the workplace facilitates good training and technical assistance, it becomes easier for employees to adopt digital solutions in an effective manner.
Developments show that there is a need for more focus on digital skills enhancement in the sector. For healthcare services to function as well as possible in the future, all employees, regardless of age, must have access to the necessary support and knowledge regarding the digital tools they use every day.