Digital competence is crucial for the future of healthcare in Norway
Digital technology currently plays a central role in Norwegian health and social services. The use of digital tools influences how healthcare personnel document patient information, communicate with each other, and provide necessary assistance to patients in their daily lives.
However, new research shows that digital competence among healthcare personnel varies significantly. There are major differences based on age, how often the individual uses the technology, and the support they receive from their workplace.
For the healthcare service to function effectively, it is important that all employees feel confident with the digital systems. When technology works well, it becomes easier for healthcare personnel to collaborate and provide patients with good follow-up.
At the same time, the results show that organizational support is a key factor. Employees who receive training and help from management master digital tools better than those who have to learn everything on their own.
Strengthening digital competence in the healthcare sector is therefore an important task for Norwegian authorities and healthcare institutions in the years to come. The goal is a safer and more modern service for all citizens.