New AI technology created in Poland will improve customer service
Armatis Technology has announced the launch of an innovative artificial intelligence module called SquAire Insights Management. Significantly for the Polish technology market, this solution was co-created by Polish specialists. The tool aims to revolutionize the way companies analyze their customers' feedback.
The new system is capable of analyzing data from over twelve different sources in just a few minutes. As a result, businesses can instantly understand the needs of their audience and quickly respond to potential issues. This technology combines information from various communication channels, such as phone calls, chats, and emails.
The use of artificial intelligence in this area allows for significant time savings. Employees who previously had to manually review thousands of inquiries now receive ready-made reports and conclusions prepared by algorithms. This allows companies to focus on improving the quality of their services instead of wasting time on tedious data analysis.
This solution is a response to the growing market demands regarding customer service. In the age of digitalization, a quick and accurate response to consumer needs is becoming a key element of any company's success. The introduction of SquAire Insights Management shows that Poland is becoming an important hub for the development of modern AI technologies in Europe.