Disney+ explains changes to video quality for European subscribers
The streaming platform Disney+ has provided important clarifications after users in several European countries noticed the temporary removal of support for 4K resolution and HDR technology from the Premium subscription. This change generated numerous discussions among subscribers who pay for the highest image quality available on the platform.
Disney+ representatives explained that this measure is not permanent, but the result of implementing an alternative technology. The company maintains that this technical solution was necessary to ensure the continuity of video playback in the context of digital infrastructure updates in the region.
Although the list of affected countries includes states such as France, Italy, and Germany, the topic is also of interest to users in Romania, who are closely monitoring the pricing policies and quality of services offered by streaming platforms. Disney+ has given assurances that the technical team is working to restore full functionality as soon as possible.
Currently, subscribers are advised to check their account settings to see which playback options are available in their region. The company has not provided an exact date for the full return to 4K and HDR standards, but emphasized that the priority remains offering an optimal viewing experience for all its customers.