Maintenance Work on Healthcare Billing System Affects NUHS and NHG Health Clusters Until November 9
Published
Patients at public healthcare institutions in Singapore may face some delays and inconvenience this week. The billing system for the National University Health System (NUHS) and NHG Health clusters will undergo scheduled maintenance until the morning of November 9.
The maintenance is needed to improve the system and keep it running smoothly. During this period, some billing services may be temporarily unavailable or slower than usual. Patients who need to pay their bills or check their charges are advised to plan ahead and allow extra time when they visit clinics or hospitals.
Healthcare providers in the affected clusters have said they will do their best to reduce any disruption to patients. Staff may use alternative methods to process payments where possible, but patients should expect some waiting times at counters.
Patients with questions about their bills are encouraged to contact their healthcare provider directly or check official channels for the latest updates. Once the maintenance is complete, normal billing services are expected to resume on the morning of November 9.
Sources: The Straits Times
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