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Technology disruptions cost South African businesses millions

2026-07-14

Technology disruptions cost South African businesses millions

A new report from the technology company Altron has highlighted a significant challenge for South African businesses. The study reveals that technical difficulties and system failures are creating a "hidden productivity tax" that negatively impacts the country's economy.

According to the findings, companies are losing between R3.2 million and R30 million every year for every 1,000 employees they have. These costs are directly linked to technology disruptions that prevent staff from working efficiently during the business day.

These technical issues include slow internet connections, software crashes, and hardware failures. When systems go offline, employees are often unable to complete their tasks, which leads to wasted time and lower overall output for the organization.

Experts suggest that these disruptions are more than just a minor inconvenience; they represent a major financial burden. For many South African companies, investing in better technology infrastructure is now becoming a top priority to avoid these ongoing losses.

As businesses continue to rely more on digital tools, the need for stable and reliable technology becomes even more important. Addressing these technical gaps could help local companies save money and improve their productivity in the long term.

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