Warning Issued Regarding Personal Data Leaks When Using AI Counseling Services
With the recent advancement of artificial intelligence (AI) technology, more people are using AI chatbots for counseling or psychological therapy. However, experts are urging users to exercise caution, noting that there is a risk of personal information being leaked when conversing with AI.
The Ministry of Health and Welfare and related academic societies recently issued their first official warning regarding the use of AI services. This is because sensitive personal or health information can be inadvertently entered while users share their worries or secrets with the AI. Such entered information could be used as training data for the AI or potentially leaked externally, necessitating extra caution.
In particular, patients or family members who are in psychologically difficult situations should be even more careful when using AI counseling. Experts advise that while AI can be a convenient tool, it is difficult to know how counseling content is stored and managed, so it is best not to input important personal information.
Government and related agencies are preparing guidelines for the safe use of AI technology. Before using AI services, users should carefully review privacy policies and take personal responsibility to ensure their private lives are not exposed.
While technological advancement makes our lives more convenient, the importance of protecting personal information is growing accordingly. Moving forward, a wise approach is needed to first verify that an environment is secure before using AI services.