Filling the Care Gap with AI Technology: The Key is 'Digital Inclusion'
Recently, there has been an increase in cases where artificial intelligence (AI) technology is being used to provide care services in our society. From AI speakers to patrol drones, various technologies are playing a crucial role in filling the care gaps caused by an aging population. In particular, local governments like Jongno-gu in Seoul are actively adopting these technologies to address the issue of isolation among elderly people living alone.
AI technology has the advantage of being able to check the health status of the elderly and respond quickly in case of emergencies. For example, AI speakers can act as companions for the elderly or detect dangerous situations and send alerts to caregivers. Such technology enables 24-hour care even during times when it is difficult for people to visit in person.
However, experts emphasize that technology cannot completely replace humans. Technology should only be a supplementary tool to assist people, and the most important factor is 'digital inclusion.' It is more important than anything else to educate elderly people who are not familiar with digital devices so they are not left behind, and to create an environment where technology can be used easily.
Ultimately, true care is achieved when technology and human warmth are in harmony. It is now time for our society to contemplate how to utilize technology and how to embrace those who are digitally marginalized.