Korea Association of Health Promotion Opens Integrated Call Center for Daegu and Gyeongbuk to Enhance Customer Service
The Korea Association of Health Promotion has opened a new 'Daegu-Gyeongbuk Branch Integrated Call Center' to unify and efficiently manage customer services in the Daegu and Gyeongbuk regions. The opening of this integrated call center is designed to combine the consultation operations that were previously managed separately by the Daegu Eastern and Gyeongbuk Northern branches, in order to provide local residents with faster and more accurate health check-up information.
The newly opened integrated call center is staffed with professional consultants, allowing various services such as health check-up reservations, result inquiries, and examination guidance to be handled in one place. Through this, customers can receive consultations more conveniently than before, and the association expects a significant improvement in operational efficiency.
An official from the Korea Association of Health Promotion stated that through this integrated operation, they will provide higher-quality medical administrative services to local residents. Furthermore, they plan to continue improving the consultation system to fit the digital environment, with customer convenience as their top priority.
The opening of this integrated call center is expected to serve as an opportunity to elevate the level of health management services in the Daegu and Gyeongbuk regions. Local residents will now be able to manage their health status more efficiently through a more systematic consultation system.