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Old Step Records Appear as Zero in Samsung Health

Published 2026-11-08

Old Step Records Appear as Zero in Samsung Health | Integri News

Samsung Health users have encountered a strange problem following the app's latest update. Step records dated before November 2 are showing as zero in the app. However, this data has not been deleted.

According to reports from users within the app, step data is still present in the 'Daily activity' section. In other words, the records remain within the app, but they are not being displayed correctly on the home screen or in the summary view. This could make it harder for users to track their past activity.

The cause of this issue has not yet been fully explained. Users are advised to check the Daily activity section to make sure their data is safe. It is unclear, however, whether the company will release an update to fix the problem.

Sources: Webmasto

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