Landline Switchover Could Leave Vulnerable People Cut Off in Emergencies, MPs Warn
Published
Rural MPs have warned that a planned landline switchover could leave vulnerable people unable to contact emergency services when they need help. The switchover is the move from traditional telephone lines to digital phone technology across the United Kingdom.
The MPs say that some people could be at risk during the change. Those most affected may include elderly residents, people with health conditions, and households in rural areas where mobile phone coverage is weak or unreliable. These groups often depend on a landline to call for help quickly in an emergency.
The warning raises questions about how people will be supported during the switchover. Concerns focus on whether vulnerable customers are being identified and whether they will have working alternatives, such as backup power or other ways to make emergency calls, before their old service stops.
The story is still developing. It is not yet clear how the government and telecoms providers will respond to the MPs' concerns. Anyone who relies on a landline is advised to check with their provider about what changes may affect their service.
Sources: GB News
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